Privacy Policy

Effective Date: August 15, 2026

Sage Sinto respects your privacy and is committed to protecting personal information collected in connection with this website and Sage Sinto services.

Sage Sinto is operated by Sergiy Sinto, based in Calgary, Alberta, Canada.

This Privacy Policy explains what personal information may be collected, why it is collected, how it may be used or disclosed, and the choices available to you.

1. Personal Information We May Collect

Depending on how you interact with Sage Sinto, we may collect information such as:

your name;
email address;
telephone number, if provided;
information submitted through website forms;
membership, booking, and purchase information;
scheduling and appointment information;
communication preferences;
correspondence with Sage Sinto;
information you voluntarily provide in connection with individual coaching, assessments, personalized services, classes, or programs;
organization name, job title, and professional contact information;
information provided in connection with organizational inquiries, proposals, workshops, or programs;
billing, invoicing, and transaction information; and
limited technical information associated with use of the website, where collected through website technologies.

We aim to collect only information reasonably necessary for the purposes for which it is collected.

2. Payment Information

Payments for Sage Sinto services may be made through Stripe, Interac e-Transfer, or another agreed payment method.

When you make a payment through Stripe, Stripe may collect information necessary to process and protect the transaction, including your name, email address, billing information, payment-method information, and transaction details.

Sage Sinto does not directly receive or store complete credit or debit card numbers submitted through Stripe Checkout.

When you choose Interac e-Transfer, Sage Sinto may receive information associated with the transfer, such as your name, email address, payment amount, transaction details, and any message included with the transfer.

Your financial institution, Stripe, Interac, and other applicable payment providers may separately process information in accordance with their own privacy practices.

Payment and transaction records may be retained where reasonably necessary for Membership administration, accounting, taxation, legal requirements, and business record-keeping.

3. How We Use Personal Information

Personal information may be used to:

provide Memberships, classes, coaching, assessments, workshops, programs, and other requested services;
arrange and provide individual or personalized services;
schedule appointments and communicate with clients;
process and administer purchases and subscriptions;
provide access to Membership content;
send class links, recordings, schedules, and service-related communications;
respond to inquiries;
provide customer and client support;
prepare proposals, invoices, and service arrangements;
communicate with representatives of organizations;
plan and deliver workplace, community, group, and organizational programs;
maintain appropriate client, contractual, accounting, and business records;
improve services and website functionality;
protect against fraud, misuse, or security issues;
comply with applicable legal, tax, accounting, or regulatory requirements; and
send marketing or educational communications where consent has been provided or where otherwise permitted by applicable law.

4. Health and Client Information

In connection with individual coaching, assessments, personalized sessions, or other services, you may voluntarily provide information concerning your physical condition, movement limitations, injuries, health history, goals, or other circumstances relevant to the service.

Such information will be collected and used only to the extent reasonably necessary to understand your needs, communicate with you, adapt the service, support safe participation, or maintain appropriate client records.

Please do not provide health or other sensitive personal information that is not reasonably necessary for the service being requested.

Personal or health information relating to an individual client will not ordinarily be shared with an employer, organization, family member, or other third party without the individual's consent, except where permitted or required by law.

5. Organizational Programs

Where an organization engages Sage Sinto to provide a program or service, Sage Sinto may receive professional contact information relating to representatives, coordinators, employees, residents, members, or participants where reasonably necessary to organize and deliver the service.

Information relating to individual participants will not ordinarily be provided back to the organization in personally identifiable form unless the individual has consented or disclosure is otherwise permitted or required by law.

Where appropriate, organizations may receive general or aggregated information concerning a program that does not identify individual participants.

6. Email Communications

If you subscribe to emails or otherwise consent to receive marketing communications, Sage Sinto may send information about classes, programs, events, educational content, and related services.

You may unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the message or by contacting Sage Sinto.

Service communications reasonably necessary to administer an active Membership, booking, purchase, or client relationship may still be sent.

7. Service Providers

Sage Sinto may use third-party providers for functions such as:

website hosting and functionality;
payment processing;
email communications;
video conferencing and online classes;
scheduling;
analytics and website performance; and
other technology or business services necessary to provide Sage Sinto services.

Providers may process personal information as reasonably necessary to perform their respective functions and are subject to their own legal and privacy obligations.

8. Processing Outside Canada

Some service providers may process or store personal information outside Canada, including in the United States.

Information processed in another jurisdiction may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies, or regulatory authorities in accordance with applicable law.

9. Disclosure of Personal Information

Sage Sinto does not sell personal information.

Information may be disclosed where reasonably necessary:

to providers supporting business operations and service delivery;
to process payments or subscriptions;
at your direction or with your consent;
to comply with applicable law, legal process, or regulatory requirements;
to protect legal rights, safety, security, or property; or
in connection with a legitimate business transaction, subject to applicable privacy requirements.

10. Cookies and Website Technologies

The Sage Sinto website may use cookies or similar technologies necessary for website functionality, security, preferences, analytics, or other website features.

Third-party services integrated into the website may also use cookies or similar technologies.

Where consent is required for particular technologies, appropriate choices will be provided.

11. Retention of Information

Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy legitimate business, contractual, tax, accounting, legal, or regulatory requirements.

Information that is no longer reasonably required will be securely deleted, destroyed, or anonymized where appropriate.

12. Safeguarding Personal Information

Reasonable administrative, technical, and organizational measures are used to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.

No online service or electronic storage method can guarantee absolute security.

13. Access and Correction

Subject to applicable law, you may request access to personal information held about you and may request correction of information that is inaccurate or incomplete.

You may also contact Sage Sinto with questions about how your information has been collected, used, or disclosed.

14. Withdrawal of Consent

Where personal information is processed based on consent, you may withdraw that consent subject to applicable legal or contractual restrictions and reasonable notice.

Withdrawal may affect Sage Sinto's ability to provide a service where the information is reasonably necessary to provide that service.

15. Children and Minors

The website and online Membership are intended primarily for adults.

Sage Sinto does not knowingly seek to collect personal information directly from children through the online Membership without appropriate authorization where required.

Programs or individual services involving minors may require consent from a parent or legal guardian and may be subject to additional participation requirements.

16. Privacy Responsibility

Sergiy Sinto is responsible for privacy matters relating to Sage Sinto and for overseeing compliance with applicable privacy requirements.

Privacy questions, access or correction requests, and privacy concerns may be directed to:

Privacy Officer: Sergiy Sinto
Sage Sinto
Calgary, Alberta, Canada
info@sagesinto.com

17. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in services, technology, providers, business practices, or applicable privacy requirements.

The current version and effective date will be published on this website.